Last updated: March 13th, 2022
What does this privacy statement apply to?
This Privacy Statement applies to your Personal Information collected or processed by D & A Technologies LLC d/b/a Rapptr Labs, and/or its affiliated entities (collectively, “Rapptr Labs,” “we,” “us” or “our”), through their websites or other sites that display or are linked to this Privacy Statement (collectively, the “Site” or “Sites”). This Privacy Statement applies to your Personal Information, which can include information or a combination of information that could directly or indirectly be used to identify you, in particular by reference to an identifier such as a name, an email, login credentials, an online identifier, and any other information collected from or about you (hereinafter, “Personal Information”). Please note, the definition of Personal Information can vary by jurisdiction. If we collect information from you that is considered Personal Information in your jurisdiction, we will treat it as such in accordance with this Privacy Statement.
Our site may contain links to third-party websites and services that are not owned or controlled by Rapptr Labs. We are not responsible for the privacy practices or the content of third-party websites, services, advertisements, and you visit them at your own risk.
Please read this Privacy Statement carefully to understand our policies and practices regarding your Personal Information and how we will treat it. This Privacy Statement may change from time to time. We will notify you of material changes to this Privacy Statement by posting a notice on our home page for a reasonable period of time and changing the “Last Updated” legend at the top of this page So please check the Site periodically for updates
What categories of Personal Information do we collect and process?
We may collect or process various categories of Personal Information that you provide to us. We may disclose Personal Information to service providers, licensing partners, and retailers for business purposes. This may include the following categories of Personal Information:
Contact Information Identifiers
Identifiers sourced directly from you or from third party providers. They are used to provide and improve the features, products and services you request; for registration and promotions; to communicate with you and provide you with information; to provide you with personalized content, information, and to send you coupons, offers and other information on our products; when we perform our obligations under a contract with you; to deliver relevant advertising; and/or for research purposes.
Personal Information categories contained in customer records are sourced directly from you. They are used to provide and improve the features, products and services you request; to provide you with personalized content, information, and to send you coupons, offers, and other information on our products or affiliates; and when we perform our obligations under a contract with you.
Internet or other similar network activity is sourced indirectly from you (e.g., from observing your actions on our Sites) or from third party service providers, such as a data analytics provider. They are used to provide and improve the features, products and services you request; to provide you with personalized content or information, and to send you coupons, offers, and other information on our products or affiliates; and/or to deliver relevant advertising.
Third Party Sources
We may collect information, including contact lists, from third parties and other sources. This data may be combined with other information that we collect and use for the purposes described in this Privacy Statement. Likewise, certain third party service providers on our Sites may collect Personal Information about you when they are performing services on our behalf and/or when you are using certain functions on our Sites that are operated by these third parties. Any information, including Personal Information, collected by such third party service providers will be subject to those third parties’ privacy notices or privacy policies, rather than this Privacy Statement.
WHAT specific pieces of Personal Information May BE COLLECTED?
Personal contact details including information such as names, addresses, telephone numbers, e-mail addresses, or login credentials, such as when you provide them to us during online registration or when doing business with us. Some Sites may allow you to establish a user name and password to set up an account.
Information collected from our Sites and social media pages. This includes information collected when you interact with us, such as comments, photos, or other information that you post through blogs, message boards, or social networking opportunities or other interactive forums, as well as information that you may provide when making an inquiry about our products and services, such as estimated budget ranges.
Your Internet Protocol (IP) address or device identifier, your device’s operating system, browser type, websites visited before or after you visit our Site, pages viewed and activities at our Site, as well as your interaction with advertisements.
Third-party service and advertising partners may also collect information automatically.
Other information we have collected from you with your consent.
Why do we collect and how do we use your Personal Information?
We may use your Personal Information for a variety of legitimate purposes including:
Providing the features, products and services you request
We may use the Personal Information we collect about you to fulfill your requests for, and enable your use of, our features, products and services.
Registration, contests and promotions
We may use your Personal Information to enter you in contests if you so choose to enter, to notify you of results and to register you for certain features, products and services in line with your chosen marketing preferences.
To communicate with you and provide you with information
We may use your Personal Information to communicate with you, to respond to your questions or comments, and to provide you with updates and news.
To provide you with personalized content, offers, and other information
We may use your Personal Information to provide you personalized offers and content. Where required by law, we ask visitors providing e-mail addresses to indicate if they would like further information or updates from us, such as information about the products and services available from our family of companies. We also offer visitors an “opt-out” option if they wish to cease receiving e-mails or other information from us. In some circumstance you may be asked to “opt-in” before we contact you in certain ways or before certain services may become available.
When we perform our obligations under a contract with you
We may use your Personal Information to carry out our obligations under any agreement that we may have with you.
To deliver relevant advertising
We may purchase and use opt-in e-mail lists to contact potential customers who we believe may be interested in products or services from Rapptr Labs. We will honor opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for those consumers who have expressed a desire to receive offers and information by e-mail. We also may use demographic and preference information to allow advertising related to Rapptr Labs products and services to be targeted to the users for whom they are most pertinent. This is designed so that users will see advertising that is most likely to interest them, and advertisers can display their ads to people who are most likely to be receptive.
To improve the features, products and services that we offer through the Site
We may use the Personal Information that we collect to improve the Rapptr Labs products and services, as well as our Sites and features.
How do we share and disclose your information?
We may share or disclose your Personal Information:
With vendors or agents. For example, we may share your Personal Information with companies we have hired to provide services on our behalf. When we share Personal Information with these other companies to provide services for us, they are not allowed to use it for any other purpose and must keep it confidential unless you otherwise consent.
Where your Personal Information may be transferred along with other business assets.
Where we have received your direction or consent to the disclosure of your Personal Information.
To comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
To conduct investigations of consumer complaints or possible breaches of law, to protect the integrity of the Site, to fulfill your requests, or to cooperate in any legal investigation.
To protect the rights or property of the Rapptr Labs or our customers, including enforcing the terms governing your use of the services.
To act on a good faith belief that access or disclosure is necessary to protect the safety of our associates, customers or the public.
To support other legitimate business purposes including but not limited to legal compliance.
We may share anonymized or de-identified information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on the Sites, and on websites of third parties. We may combine anonymized or de-identified information we collect with additional anonymized or de-identified information collected from other sources. We also may share aggregated and anonymized information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our Site and the most popular features or services accessed.
What about children’s privacy?
Our site is not intended for children under the age of 18 and do not knowingly collect Personal Information for anyone under the age of 18. We may ask visitors to enter a birth date to restrict those who are underage from accessing certain services, websites, areas or features. If you become aware that a child under 13 has registered for our email newsletters, or otherwise provided us with their Personal Information, please report the use to Info@RapptrLabs.com.
What are our policies regarding online interest-based advertising?
How do we serve advertisements through online interest-based advertising?
At times we may display ads on the websites of third parties. When you view ads that we serve elsewhere online, you may see different kinds of ads, such as text ads next to search results or video ads on web pages. Sometimes, these ads may be based on the content of the pages on which they appear. Other times, these ads may be generated by matching the particular ad to your interests as inferred from your online activities that have been collected over time. With interest-based advertising, the goal is to show you ads that are most relevant to you.
To do this, we and some of our third-party advertising companies may use technologies such as cookies and web beacons to collect information about your interaction with our Sites and other third-party websites (“Online Data”). This Online Data generally does not identify you to us personally and, typically, it is aggregated with other data to create segments – groups of users and certain general interest categories that we have inferred based on a variety of factors (for example, “fashion fan”). The Online Data can include:
The webpages, products and services you view and links you click when using our Sites and services as well as third-party websites;
Our e-mails that you view and links you click on within that e-mail;
Whether you view or click on ads that are shown to you;
Demographic or interest data, including general geographic location derived from IP address;
The search terms you enter when using certain search services.
We and our third-party advertising partners may use this Online Data to paint a more accurate picture of the interests of the audiences with which we interact – including you – so that we can serve ads that are more relevant to those interests.
In addition, our third-party advertising partners may use this Online Data for a variety of other purposes, including (a) in conjunction with advertising that appears on our Site or other websites, (b) for reporting Site traffic, statistics, advertisement data and other interaction with ads and the Sites on which they are served, and (c) to measure the effectiveness of web-based and e-mail advertisements.
Why would you want to receive interest-based ads?
Consumers like to receive interest-based ads for many different reasons. Interest-based ads are helpful because they are more tailored to your particular interests. For example, cat owners may see more ads for cat food and fewer ads for dog grooming services. Interest-based ads also are more likely to help you discover new products and services that are actually relevant to you and your interests. For example, individuals interested in fashion may see an ad about the latest fashion forward products, whereas general retail customers might be more likely to see an ad for special discounted clothing lines. In short, receiving interest-based ads can help to improve your access to new products, services and features that are most relevant to you. You also will not see the same ads over and over from us because the number of times you see a particular interest-based ad is limited. By opting-out of interest-based ads, you lose all of these benefits.
How can you opt-out of receiving interest-based ads from us?
If you are no longer interested in receiving interest-based ads from any of our Sites, you can opt-out by contacting us at Info@RapptrLabs.com. Please note, however, that opting-out may not mean you will no longer see ads from us online. It simply means that the online ads from us you do see will not be based on your particular interests.
What are cookies and how do we use them?
Visitors to our Sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we may automatically keep track of the type of browser (e.g., Internet Explorer) and operating system (e.g., Windows, Mac) used by a visitor, and the domain name of the visitor's Internet service provider. We may also track the total number of visitors to our Sites in an aggregate form to allow us to update and improve our Sites. This data tells us if more visitors prefer certain features or areas to others, which helps us keep our Sites fresh and interesting to the majority of our visitors.
Cookie technology helps us deliver content tailored to a visitor’s interests. Where appropriate under our disclosed practices and policies, we may associate Personal Information with a cookie file in such instances.
Different types of cookies used by us
Required cookies enable you to navigate the Site and use essential features. These cookies do not gather any information about you that could be used for marketing or remembering where you've been on the Internet. Each time you access our Site, a cookie containing a unique identifier that is tied to your account is placed on your browser.
Performance cookies collect information about how you use our Site, e.g., which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our Site works, understand what interests our users, and measure how effective our advertising is.
Functionality cookies may be used to provide services or to remember settings to improve your visit and provide enhanced more personal features
Targeting or advertising cookies may linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognizing that you have visited our Site.
What are web beacons and how do we use them?
Some of our Site pages and e-mail updates may contain electronic images called Web beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On Sites, these allow us to count visitors who have viewed our pages. In promotional email messages/newsletters, they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalized content. They are not used to access your Personal Information without your consent.
How can you opt-out of cookies?
If you don't want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Firefox). Check your browser HELP menu to learn the correct way to change or update your cookies. Alternatively, you may wish to visit other sources which contain comprehensive information on how to do this on a wide variety of browsers. You can also look up details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact the functionality of Rapptr Labs Sites.
How We Respond to Do-Not-Track Disclosures
We do not support “Do Not Track” browser settings and do not currently participate in any Do Not Track frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Information. To learn more about how DNT works, please visit http://allaboutdnt.com/.
What else do you need to know?
Where is your information stored and processed?
Personal Information collected on our Site, or received by Rapptr Labs from you or third parties, may be stored and processed in the United States or any other country where we or our service providers maintain facilities.
The servers and databases in which Personal Information may be stored may be located outside the country from which you accessed the Site and in a country that does not have the same privacy laws as your country of residence. The Personal Information you provide us may be transmitted abroad in accordance with legal requirements, but we will collect, process and use personal information only in accordance with this Privacy Statement.
By visiting the Site and submitting information, you consent to such collection, processing, transfer and/or storage of any Personal Information that you submit. Please note: our policies may differ by region, so if you visit one of our Site in a different region, please check to see if there is a Statement specific to that location.
How long do we store your Personal Information?
We retain and store your Personal Information only for as long as we have a legitimate business purpose to do so and in accordance with our data retention policies.
What about Personal Information that is publicly available (such as in chat rooms, message boards, or other interactive forums)?
We may offer chat rooms, message or bulletin boards, or interactive areas where visitors may post comments or information for our visitors’ enjoyment. If there is a chat room, bulletin or message board, social networking opportunities or other interactive areas where Personal Information may be posted at this Site, be sure to check posted rules before entering, as you will be bound by them as well as our Terms of Service. Anything you post online is public information, and we are not responsible for anything you voluntarily post online. Users should exercise caution when disclosing Personal Information online.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the Personal Information we have collected from you.
How do we safeguard your Personal Information?
We have implemented administrative, physical and technical safeguards designed to protect your Personal Information. No security measures can be 100% secure, however, and so we recommend that you take additional measures to protect yourself and your Personal Information, including by installing up to date anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, as applicable, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.
International Transfer of Personal Information
This Site is hosted in the United States. Please note that our Sites are directed towards users who reside in the United States. By using our Sites, you consent to the collection, storage, processing, and transfer of Personal Information in and to the United States, or other countries and territories, pursuant to the laws of the United States. While some of these countries may not offer the same level of privacy protection as your own, we commit to uphold the privacy protections as explained in this Privacy Statement. If you are visiting this Site from outside of the United States, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the United States, where our data center and servers are located and operated.
What are your California Privacy Rights?
California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided below and put “Data Subject Request” in the subject line of your request.
California law affords residents of California certain additional rights:
The right to “opt out” of processing or allowing a business to sell their Personal Information to third parties (or, for consumers who are under 16 years old, the right not to have their Personal Information sold absent their, or their parent’s, opt-in);
The right to have a business delete their Personal Information, with certain exceptions as provided by law; and
The right to non-discrimination to receive equal service and pricing from a business, even after exercising your rights.
California consumers can make a request related to the above noted rights by emailing Info@RapptrLabs.com.
While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights, when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:
Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the Personal Information to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf;
Help Us Verify Your Identity: Provide us with information to verify your identify. For example, provide us (at a minimum) your phone number or email address. If your phone number or email address appears in our records, we may contact you to help confirm that you are making the request. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
Direct Our Response Delivery: Please provide us with an e-mail or mailing address through which we can provide our response. If make the request by email, unless otherwise requested, we will assume that we can respond to the email address from which you made the request.
The CCPA gives California Consumers the right to lodge a complaint with the California Attorney General’s office. The Attorney General’s office may be contacted at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company or by telephone at: (916) 210-6276.
What should you do if you have questions or want to contact us?
We take steps to keep your Personal Information accurate. Some Rapptr Labs programs may provide access to view or update Personal Information online. Check where you registered to learn if you can view or update your Personal Information there.
Where our processing of your Personal Information is based on your consent, you may have the right to withdraw your consent by contacting us. Note that your withdrawal of consent will not affect the lawfulness of our processing of your Personal Information based on your consent prior to your withdrawal. We are intent on resolving any issues relating to our handling of your Personal Information, and you may contact us at any time regarding any questions or concerns. We are committed to working with you to resolve any complaints you may have regarding this Privacy Statement or the treatment of your Personal Information. If you have a concern, please contact us and your communication will be promptly addressed. You may contact us by emailing Info@RapptrLabs.com.